STAY AWAY DETANGLER PREVENTION SPRAY

Orders ship within 1 business day of purchase.

Orders most likely will ship the same day if order is placed before 2 pm CST.

Canada orders may have to pay duty fees at customs.

REFUND POLICY

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that 
you received it, unused, sealed and in its original packaging. You’ll 
also need the receipt or proof of purchase. 

To start a return, you can contact us at liceology@yahoo.com. Please note that returns will need to be sent to the following address: 820 NE 63rd Oklahoma city, Ok 73105.

If your return is accepted, we’ll send you a return shipping label, as 
well as instructions on how and where to send your package. Items sent 
back to us without first requesting a return will not be accepted. You 
will be responsible for return shipping cost.

You can always contact us for any return question at liceology@yahoo.com. 

Damages and issues 
Please inspect your order 
upon reception and contact us immediately if the item is defective, 
damaged or if you receive the wrong item, so that we can evaluate the 
issue and make it right.

Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods  and personal care goods (hair brushes, combs and clips). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get
in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges 
The fastest way to ensure you get what
you want is to return the item you have, and once the return is 
accepted, make a separate purchase for the new item.

Refunds 
We will notify you once we’ve received 
and inspected your return, and let you know if the refund was approved 
or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the 
refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at liceology@yahoo.com.